Terms of Service
TERMS OF USE (ALL PRODUCTS)
Last Updated: January 1, 2026
These Terms of Use (“Terms”) govern your access to and use of Lead With Love coaching education products and services, including without limitation the Lead With Love Coach Certification Program, Lead With Love Mastermind programs, membership programs, any Business Accelerator or business-building program, any Certified Coach Community membership, live or virtual events, digital content, and any related materials (collectively, the “Products”).
By purchasing, accessing, or using any Product, you agree to be bound by these Terms.
If you do not agree, do not purchase, access, or use the Products.
1. DEFINITIONS
“Company,” “we,” “us,” “our” means Lead With Love and its owners, officers, directors, employees, contractors, representatives, affiliates, successors, and assigns.
“You,” “your,” “Participant,” “Student,” or “Member” means the individual purchasing, accessing, or using a Product.
“Content” means all program materials and intellectual property provided by the Company, including but not limited to videos, audio, teachings, templates, worksheets, assignments, guides, slides, exercises, coaching tools, branding assets, community posts by Company, and the “look and feel” of the Products.
“8 Buckets” refers to the Company’s coaching framework including: Faith/Spiritual, Family, Friends/Relationships, Fitness/Health, Finances, Fun/Adventure, Field (Career/Purpose), and Future (Vision/Legacy).
“Certification” means completion of the requirements set by the Company for the Lead With Love Coach Certification Program.
“Certification License” means the limited, revocable permission to use certain certification titles and approved brand assets, subject to these Terms.
2. ELIGIBILITY; ACCOUNT; ACCURACY
You represent that you are at least 18 years old and legally able to enter into these Terms. You agree to provide accurate, current information, and to maintain the confidentiality of your login credentials. You are responsible for all activity occurring under your account.
We may refuse, suspend, or terminate access if we reasonably believe information is inaccurate, your account is being shared, or your conduct violates these Terms.
3. SCOPE OF PRODUCTS; NO GUARANTEES
Products may be delivered via third-party platforms (e.g., course hosting, community forums, video conferencing). We may update, modify, replace, or discontinue any Product element at any time.
We do not guarantee:
any particular outcome, certification, income level, business result, or client results; or
that any Product will be uninterrupted, error-free, or available forever.
4. THE CERTIFICATION PROGRAM
4.1 Admissions and Enrollment
Enrollment is confirmed by email. We may accept or decline applicants in our sole discretion to protect program integrity and community standards.
4.2 Program Timeline
The Certification Program is designed to be completed within 6 months. If not completed within 8 months of your start date, you may request an extension or cohort transfer, which may require additional fees and/or updated requirements.
4.3 Program Requirements
You must complete all required components, which may include:
Coursework modules (lessons, assignments, knowledge checks);
Self-study hours (minimum hours as designated in your program);
Live cohort training (attendance and participation standards apply);
Practice coaching hours with required logs, recordings, agreements, and self-evaluations;
Final assessment (including passing scores and retake limits).
Specific requirements, rubrics, deadlines, and submission procedures are provided inside the Product and are incorporated into these Terms by reference.
4.4 Attendance and Participation
For live sessions, active participation requirements may include camera-on, engagement, and display name matching enrollment records for accurate tracking. If you do not meet requirements, we may (in our discretion) mark you absent, require cohort transfer, impose a fee, or remove you from the program without refund.
4.5 Practice Coaching Requirements; Client Consent
Where practice coaching is required:
sessions must meet program length, format, and documentation requirements;
you must obtain written consent from practice clients, including consent to recording and confidential review by the Company;
you must securely store recordings and documentation in case a sample is requested for verification.
4.6 Final Assessment
You may be required to achieve a minimum passing score (e.g., 80%) and may have a limited number of attempts (e.g., 3). Deadlines apply.
4.7 Certification Decisions
Certification is granted at the Company’s discretion upon verified completion of requirements and compliance with these Terms. The Company may deny or revoke certification if requirements are not met or if violations occur.
5. BUSINESS ACCELERATOR PROGRAM (IF APPLICABLE)
5.1 Eligibility
Business Accelerator enrollment may be limited to Certification graduates or those approved by the Company.
5.2 Program Elements
Program elements may include training modules, group calls, community access, resources, events, and optional 1:1 sessions depending on your tier and enrollment term. We may modify program elements as needed.
5.3 Scheduling and Missed Sessions
If 1:1 calls are included, you are responsible for scheduling in accordance with Company instructions. Missed or late-canceled sessions may be forfeited without refund.
5.4 No AI Recording / Notetaking
To protect privacy and maintain a safe learning environment, you may not use AI recorders, transcription apps, or automated notetakers during calls or events unless expressly permitted in writing by the Company.
6. COMMUNITY (IF APPLICABLE)
You agree to participate respectfully. Harassment, hate speech, discriminatory conduct, threats, doxxing, or disruptive behavior is prohibited. We may remove content or suspend/terminate access at our discretion to protect the community.
No solicitation, spam, unauthorized promotion, or selling to members within Company platforms unless expressly permitted in writing.
7. EVENTS (LIVE OR VIRTUAL)
Events may be recorded and may have separate waivers. Speakers, schedules, venues, and programming may change. You are responsible for your own travel and expenses unless expressly stated otherwise.
We may remove any attendee whose conduct endangers safety or materially disrupts the event, without refund.
8. FEES; PAYMENT AUTHORIZATION; TAXES
You agree to pay all fees associated with your Product, including any payment plan obligations. You authorize us (and our payment processors) to charge your payment method as agreed.
You are responsible for applicable taxes, duties, or related charges unless prohibited by law.
Nonpayment may result in suspension or termination of access without refund.
9. REFUNDS; TRANSFERS; NO CHARGEBACKS
Refund windows (if any) and conditions are stated at checkout and/or within the Product purchase page and are incorporated herein by reference.
Except where expressly stated otherwise or required by law, all sales are final and payments are non-refundable, including for partial participation, missed calls, time-zone conflicts, or early withdrawal.
You agree not to initiate fraudulent chargebacks. If a chargeback occurs, we may suspend access, pursue collection, and recover costs and reasonable attorneys’ fees as permitted by law.
10. INTELLECTUAL PROPERTY; LICENSE LIMITATIONS
10.1 Ownership
All Content is owned by the Company or its licensors and protected by intellectual property laws.
10.2 Limited License to You
Subject to these Terms, you receive a limited, revocable, non-transferable, non-sublicensable license to access the Content for your personal use (and/or internal business use if expressly permitted). You may not share, resell, publish, distribute, reproduce, or create derivative works from the Content except as expressly allowed in writing.
10.3 Prohibited Uses
You may not:
record, download (except where expressly permitted), or redistribute Content;
share logins or allow third parties access;
use the Products to build competing offerings;
scrape, copy, or systematically collect Content;
upload Content into public AI systems, model-training tools, or databases where it may be replicated.
10.4 Enforcement
Unauthorized use may cause irreparable harm. We may seek injunctive relief and any other remedies available.
11. CERTIFICATION LICENSE (IF APPLICABLE)
If you earn Certification and remain in compliance, the Company may grant you a Certification License to use:
the title Lead With Love Certified Coach or Tim Storey Certified Coach (or other designated title), and
approved certification brand assets (badge/logo) provided by the Company.
This license is limited, revocable, non-exclusive, non-transferable, and non-sublicensable.
We may revoke it if you violate these Terms, misuse the brand, or engage in conduct materially inconsistent with program standards, ethics, or community safety.
Certification does not create employment, agency, or partnership with the Company.
12. CONFIDENTIALITY; PRIVACY
We will use reasonable efforts to protect your information consistent with our Privacy Policy (if applicable) and platform limitations. You agree to keep other Participants’ information confidential and not share private community content outside Company platforms.
We are not responsible for disclosures made by other Participants.
13. USER CONTENT; TESTIMONIALS; RECORDINGS
If you submit comments, posts, assignments, photos, videos, or other materials (“User Content”), you represent you own or have permission to share them. You grant the Company a worldwide, royalty-free license to use User Content for product delivery, support, and marketing (including testimonials), unless prohibited by law or you revoke consent where legally allowed.
Calls/events may be recorded. By participating, you consent to being recorded and to our use of such recordings within the Products and for internal business purposes. If you do not consent, do not participate in recorded sessions.
14. DISCLAIMERS (NOT THERAPY; NOT PROFESSIONAL ADVICE)
The Products provide education and coaching training only. They do not provide medical, mental health, legal, tax, or financial advice.
The Products are not therapy and do not create a therapist-client relationship. If you need professional help, consult a licensed professional.
You are responsible for your own decisions, actions, and results.
15. ASSUMPTION OF RISK; RELEASE
You acknowledge that participation in coaching training and related activities may involve personal reflection, emotional discomfort, and other inherent risks. To the extent permitted by law, you release and hold harmless the Company from claims arising out of your participation, except to the extent caused by the Company’s gross negligence or willful misconduct.
16. TERMINATION
We may suspend or terminate your access at any time if you breach these Terms. Upon termination, you must cease all use of Content and certification brand assets. Sections intended to survive termination will survive, including IP, disclaimers, limitation of liability, dispute resolution, and indemnification.
17. LIMITATION OF LIABILITY
To the fullest extent permitted by law, the Company will not be liable for any indirect, incidental, consequential, special, or punitive damages. To the extent liability cannot be excluded, the Company’s total liability will not exceed the amount you paid to the Company for the Product in the 12 months preceding the event giving rise to the claim.
18. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless the Company from claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your breach of these Terms, your misuse of the Products, your violation of law, or your infringement of third-party rights.
19. DISPUTE RESOLUTION; ARBITRATION; CLASS ACTION WAIVER
19.1 Informal Resolution
Before filing a claim, you agree to notify us in writing and attempt good-faith informal resolution for 60 days.
19.2 Binding Arbitration
Except where prohibited by law, disputes will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its applicable rules. The arbitration will take place in Los Angeles County, California, unless the parties agree otherwise.
19.3 Class Action Waiver
You and the Company agree to bring claims only in an individual capacity and not as a plaintiff or class member in any purported class or representative action.
19.4 Injunctive Relief
Nothing prevents the Company from seeking injunctive relief in court to protect its intellectual property or confidential information.
20. GOVERNING LAW; VENUE
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where federal law preempts.
If arbitration is not permitted for a claim, the parties consent to exclusive jurisdiction and venue in the state or federal courts located in Los Angeles County, California.
21. FORCE MAJEURE
We are not liable for delays or failures due to events beyond our reasonable control (e.g., natural disasters, power outages, platform failures, government actions, epidemics/pandemics).
22. CHANGES TO THESE TERMS
We may update these Terms from time to time. Continued use of the Products after changes become effective constitutes acceptance.
23. ENTIRE AGREEMENT; SEVERABILITY; ASSIGNMENT
These Terms (plus any purchase terms, policies, and program rules referenced herein) are the entire agreement. If any provision is unenforceable, the remainder remains in effect. You may not assign your rights; we may assign ours.
24. CONTACT